Customer Service Manager

• Location Type : Office
• Deadline : September 15th, 2026
• Career Level : Senior(5-8 years)
• Employment Type : Full time
• Number of people required : 1

About the Job

Ext/Vaca/072/2026

A Customer Service Manager is responsible for leading a team of support representatives to deliver exceptional service, resolve complex issues, and build long-term customer loyalty. They oversee the daily operations of the customer service department, establish performance metrics, implement quality standards, and act as a crucial liaison between the customer base and executive leadership.

About You

• Education

BA in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics, Management, or related fields.

• Experience 

7 years of experience in the banking industry, of which 1 year as Assistant Branch Manager, CSM, RM, or equivalent position

Requirement Skill

• communication