Retail Sales Territory Manager

• Location Type : Office
• Deadline : June 17th, 2026
• Career Level : Mid Level(3-5 years)
• Employment Type : Full time
• Number of people required : 1
• Work Experience : 3-5 years

About TotalEnergies

TotalEnergies is a global multi-energy company operating in over 130 countries, producing and marketing oil, biofuels, natural gas, green gases, renewables, and electricity. With a strong commitment to sustainability and the energy transition, it aims to achieve net zero emissions by 2050.

TotalEnergies Marketing Ethiopia S.C. is the local affiliate, established in 1950. It markets fuels, lubricants, and specialty products through a network of over 120 service stations across Ethiopia, serving both retail and direct customers.

HSEQ & Compliance

• Ensure full compliance with Group HSEQ policies, including safety standards and sustainable development practices.
• Conduct regular station inspections, risk assessments, and safety audits.
• Lead training initiatives on safety procedures, emergency response, and product handling.
• Promote a strong safety culture through Near Miss reporting and STOP card usage.

Sales & Business Growth

• Develop and implement sales strategies aligned with company targets.
• Drive growth in fuel, lubricants, LPG, and non-fuel products.
• Monitor station performance and take corrective action to achieve targets.
• Identify new business opportunities, including potential station locations and upgrades.
• Track competitor activities and market trends.

Shop, Food & Services (SFS)

• Ensure proper implementation of shop and food service concepts (e.g., Café Bonjour).
• Maintain high standards of merchandising, product quality, and food safety (HACCP).
• Improve non-fuel revenue through effective space and service management.

Financial & Operational Management

• Analyze station profitability and prepare P&L reports.
• Monitor dealer financial performance and credit risk.
• Ensure compliance with contractual agreements and financial guarantees.
• Support budgeting, investment planning, and cost control initiatives.

Dealer & Customer Management

• Build strong relationships with dealers and provide continuous support.
• Train and guide station staff on operations and customer service excellence.
• Handle customer and dealer complaints professionally and promptly.
• Ensure proper execution of marketing campaigns and digital initiatives.

General Responsibilities

• Conduct regular field visits across assigned territory.
• Ensure compliance with legal, insurance, and operational requirements.
• Maintain accurate records and reporting.
• Perform additional duties as assigned by management.

Key Challenges

• Managing low fuel margins while maximizing profitability. 
• Supporting dealers facing working capital constraints. 
• Competing with strong market players and new entrants. 
• Maintaining high service standards amid staff turnover.

Why Join TotalEnergies Marketing Ethiopia S.C.?

• Career Growth: TotalEnergies is committed to employee development and offers opportunities for continuous learning and career advancement.
• Impactful Work: Contribute to solving real-world challenges in energy and making a tangible difference for our customers.
• Supportive Environment: Be part of a team that values diversity, promotes individual growth, and offers a supportive work environment.
• Salary: We offer a competitive salary package as per the Company scale.

About You

What We’re Looking For:

• Educational Background: BSc Degree in Mechanical Engineering.
• Experience: Minimum of 3 years’ relevant experience
• Skills:  Strong interpersonal communication, analytical and problem-solving ability and negotiation skills, highly motivated and ability to manage multiple stations and priorities, computer proficiency (MS office, reporting systems, ERP/salesforce system) 
• Language:  Excellent written and spoken English